Here we provide you with each and every one of the steps to follow to make your CALAMOON experience easy and simple.
EXPLORE THE CALAMOON WORLD: Browse through our website, accessing the products we offer. You can access directly to all products, being able to apply filters when you are looking for a more specific product.
PRODUCT DESCRIPTION: If you like a product, click on it to access all the product images. As you will see, there are photos of the product seen from different angles.
CART: To buy the product you like, just click on the "ADD TO CART" tab; this way CALAMOON will save the products you want. You can check your cart in the top right tab (where the picture of a shopping bag appears), where you will see the total amount of the cart. To continue with the purchase you will only have to click on the tab that indicates CHECKOUT.
DETAILS: If you already have a CALAMOON account, to continue with the purchase you will only have to log in with your username and password. If you are not yet a user, you will have to register so that CALAMOON can record your details and send your purchase to the address you indicate. Please note that if you are a CALAMOON customer and you are registered, you can benefit from multiple advantages such as discounts and gifts.
SHIPPING FOR GIFTS: If the order you place is for a gift, you can indicate it in the observations window that appears just before making the purchase. If you so indicate, CALAMOON will wrap the order with the dedication of your choice.
PAYMENT: Choose the payment method that suits you best and accept the purchase conditions. You will then be asked for your bank details or Paypal registration details. Once the payment is confirmed, CALAMOON will send you a confirmation e-mail detailing the products purchased and the expected time for you to receive the order.
SHIPMENT OF THE PACKAGE: Once your purchase has been shipped, CALAMOON will provide you with a tracking number so that you can find out where your order is at any time.
ORDER CANCELLATION: You can cancel your purchase as long as we have not yet processed the shipment. To do this you must send an e-mail to firstname.lastname@example.org, and the team will contact you as soon as possible.